I ordered a large and they sent me a XXL. I sent them an email describing what happened but it’s been three days and no one has replied. I consider that poor Customer Service. Now it appears I’m stuck with $100 double XL sweatshirt that no one can wear. :-( hoping they make this right so I can delete this post.
Stephanie, we feel it is important to clarify the facts regarding this transaction for our community:
1. The Order: We have your original order submission which clearly shows you selected and ordered a size XXL, not a Large. We shipped exactly what was ordered.
2. Communication: We have replied to your emails and have the timestamps to prove it. Please check your spam folder.
3. Resolution: I personally called you today prior to posting this reply to try to help you, despite the error being on your end, but I was met with profanity and hung up on. I understand your frusteration, but that is unaccaptable.
We are always happy to help respectful customers fix issues, but we cannot accept false claims about our service or our products.' If you wish to have a civil conversation and meet us in the middle, we're happy to help you.
Customer Service
Greek Clothing Company
Quality of the sweatshirt is great along with the design being very sharp. Amazing.
Hi Claire, thank you so much for taking the time to leave such a positive review! We're thrilled to hear that you are loving the quality and design of your Kappa Sigma Fraternity Nike Greek Letter Hoodie. We strive to provide the best products for our customers and we're happy to hear that we hit the mark for you.
Thanks again for your support and for being a part of the Greek Clothing Company family. Happy representing in your new hoodie!
Have a Great Day,
Greek Clothing Company LLC
GreekClothingCo.com
Let customers speak for us
from 493 reviewsI had a question about my order on a Saturday and I received a great response within a short time! The item was received on time, and it was excellent quality overall. I’ll certainly be ordering again.
The long sleeve came out perfectly! The quality is great and the glitter looks amazing! So excited to gift this to my sorority little. Customer service was great and helped me answering my questions.
The shirt fits better than expected and looks great! I've already bought two more items and will continue to do so!
Quality shirts, and the embroidery is perfect. Plus, a very reasonable price compared to other Greek clothing merchants. Highly recommended!
Great quality and arrived faster than expected! I'll definitely be buying from you again!
Amazing hat I’ll wear it everyday!
I received my shirt folded so the letters didn’t crease. With the shirt I also received a care instructions card so I can take care of the shirts and the letters stitched on. The stitching is also very durable and done well so the letters won’t separate from the shirt over time. The shirt material is also very comfortable and feels pretty high quality.
Comfortable and clear lettering to better rep for my chapter.
Great quality for the price! Originally there was a printing error on the polos that I received, I reached out and got the order remade within 24 hours. Great customer service and great quality. I would highly recommend for your next order.
Our daughter just joined Theta. This was a perfect gift for her!
Love the sweatshirt! Bought it for a gift for my daughter! Shes going to love it too!
I was looking for a tall-sized sweatshirt. It is very hard to find tall sizes! I contacted Greek Clothing Co., and they got back to me right away. They told me the colors they had in tall and how I could order it. The package came quickly, and it looks great.
Loved the way the polos came out. Customer service was extremely helpful



